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Search FAQ database Search Key: and Select a product: All Products ET-AR302-BK ET-AR304-BK ET-AR306-BK ET-AR402IR-BK ET-AR502-BK ET-AR504LR-BK ET-AR504LR-BKRE ET-AR506-BK ET-AR508LR-BK ET-AR510LR-BK ET-AR512LR-BK ET-AR514R-BK ET-AR516R-BK ET-CBHDMI613-BK ET-CS1000NPSU2-BK ET-CS1000NSU2-BK ET-CS1000TESU2-BK ET-CS1000TSIU2-BK ET-CS1000TSU3-BK ET-CS1500TSU3-BK ET-CS2000TSIU2-BK ET-CS2000TSU3-BK ET-CS2120MSU2-BK ET-CS2200MSU2-BK ET-CS2250BSU2-BK ET-CS2250LSU2-BK ET-CS2250PESU2-BK ET-CS2250PSU2-BK ET-CS2320BSU2-BK ET-CS2320FSU2-WH ET-CS2320FSU3-BK ET-CS2320LSU2-BK ET-CS2320MSU2-BK ET-CS2320PESU2-BK ET-CS2500FSU3-BK ET-CS2500MSU2-BK ET-CS2500PESU2-BK ET-CS250NPSU2-BK ET-CS250NSU2-BK ET-CS2750FSU3-BK ET-CS280BSU2-BK ET-CS280FSU3-BK ET-CS280LSU2-BK ET-CS280MSU2-BKN ET-CS280PSU2-BK ET-CS2BSU2-BK ET-CS2FSU2-BK ET-CS2FSU3-BK ET-CS2LSU2-BK ET-CS2MSU2-BK ET-CS2MU2-BK ET-CS2PESU2-BK ET-CS2PSU2-BK ET-CS2XMESU2-BK ET-CS320NPSU2-BK ET-CS320NSU2-BK ET-CS4000IU2J-BK ET-CS500NPSU2-BK ET-CS500NSU2-BK ET-CS500TSU3-BK ET-CS750NPSU2-BK ET-CS750NSU2-BK ET-CS750TESU2-BK ET-CSDU2J-BK ET-CSESU2-BK ET-CSESU2-SG ET-CSEU2-SG ET-CSIU2J-BK ET-CSKESU2-BK ET-CSKSU3-BK ET-CSMDSU2-BK ET-CSMESU2-BK ET-CSMSU2-BK ET-CSNPSU2-BK ET-CSNSU2-BK ET-CSNU2-BK ET-CSTESU2-BK ET-CSTNASU2-BK ET-CSTSINASU2-BK ET-CSTSIU2-BK ET-CSTSU3-BK ET-CSTU2-BK ET-CSWESU2-BK ET-HDN0200 ET-KBFU2000-BK ET-KBMU1000-BK ET-KBMU3000-BK ET-PSVT500 ET-PSVT550E ET-PSVT600E ET-PSVTX500-BK ET-PSVTX550E-BK ET-PSVTX600E-BK then click FAQ Products My drive will not come up in Windows. How do I assign drive letter to it? How do I initialize, partition or format a new hard drive using Windows? How do I initialize, partition or format a new hard drive using Mac? What is "Write delayed failure" error message? How do I combine two (2) drives using a dual bay JBOD enclosure? Why do I see only 1 drive in my dual bay JBOD enclosure? How is ET-CSMDSU2-BK different from traditional dual bay enclosures? How do I setup ET-CSMDSU2-BK to work with software RAID 0/1 up to 4TB? What is a hot swappable, hot pluggable drive enclosure? I cannot access all of my data on the drive from another computer? I cannot see my drive, what could be wrong? How do I setup eSATA? Can I hot-plug drives on the fly? What is your power supply voltage tolerance? Does my Eagle external hard drive require a driver? Do you offer software that I can use to recover my data on a defective hard drive? What are the pin layouts for my external drive enclosure power adapter? Rebate What is your Rebate Policy? What is the turnaround time for Rebate? Do I have to register my rebate online and then mail it in? Can I edit my rebate information after it is registered online? My rebate was declined, can I resubmit? My rebate check expired, can I request another one? My rebate check was lost in the mail, can I request another one? RMA What is your RMA / Return Policy? What is the turnaround time for RMA? Can I return just parts (instead of the whole unit) to save on return shipping cost? Do I have to pay shipping to return products? How do I return something for replacement (RMA)? Can I return defective products to Place of Purchase? Warranty What is your Warranty Policy? How long is the warranty period on new, discontinued and replacement products? Does the Warranty provide data recovery? My product is defective, who should I contact to get a refund? Copyright©2011 EagleTechUSA.com About Us | Privacy Policy | Contact Us | Where to Buy | Rebate | RMA